General Consumer Complaint The Bureau of Consumer Protection accepts complaints relating to a variety of consumer issues. Wisconsin residents who have a complaint concerning a business in or out of Wisconsin, or anyone outside the state if the complaint involves a Wisconsin business, may file a complaint by completing the below online complaint form.

Important: In order for us to help you with this complaint, please provide copies of important documents, such as the sales receipt, repair order, warranty, and/or cancelled check as soon as possible. Please omit or mark out any confidential or personal information (e.g., checking account number, credit card number, Social Security Number, date of birth, etc.) if it is not relevant to your complaint prior to submitting the information. You can upload documents that relate to your complaint after submitting this form.

After receiving your complaint, Consumer Protection will contact you and the business about the complaint; typically within 14 days of receiving your complaint. Although we cannot force a business to resolve a complaint, our contact with the company often results in a solution. Because of the volume of complaints we receive, it may take up to 90 days to complete the complaint process.

By submitting this form, I state that the information contained is true and accurate to the best of my knowledge.

Note: Items with an asterisk (*) denote required information.
Your Information:
Please provide your information. You have the option of remaining anonymous; however, if you do not complete these fields, we will not be able to contact you for more information about the complaint. If you include an email, you will receive an email confirmation of your complaint with information on how to check the status of the complaint online.


Phone me between 8-4 at
Best time to call
Information about the person or business your complaint is against:
Please fill in as much information as you can about the person or business your complaint is against. If the information provided is only a person or business name, and the location is not included it may not be possible to process this complaint.



Name of the person you talked to
Title of the person you talked to
Your Complaint:
Please describe your complaint with as much detail as possible. This field is required.
Complaint Description *
Please type the verification code
This complaint and the information provided will be used in efforts to resolve the problem and will typically be shared with the party complained against. It may also be used to enforce applicable state laws. Under Wisconsin's Open Records Law, Wis. Stats. ยง 19.31, this complaint will be available for public review upon request. The department will maintain the confidentiality of your personally identifiable information to the fullest extent permitted by law.
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